Ice Skating Resources
San Diego Figure Skating Communications
a non-profit educational organization
Rink Facilities & Club Activities
The skating school director is
usually the first person to come into contact with beginning skaters
and parents. Parents and skaters generally do not make contact with
representatives of a USFS club until much
later unless the group classes are sponsoring a Basic Skills "Learn to
group class program" at the local rink.
Repeat business is essential for a rink and the affiliated skating club. Ideally the rinks learning to skater group classes are successful and a high percentage continue to enroll in multiple group classes until they acquire the skills to consider transition into a USFS membership.
Prior to developing a market survey, the designer of the survey should start with a clear understanding of the expectations of the skaters and their parents. These expectations are unlikely to be stated or published so it might be wise to organize a focus group to establish the basis for evaluating customer satisfaction.
If people have expectations which go beyond stated and actual responsibilities,
then further investigation should be pursued because it will almost certainly
offer an opportunity to add new services that add value and competitive ad-
vantage to the rink and skating club as symbiotic organizations.
Considering the economic that presently exist, the rink management is more likely to see and respond to new opportunities for the support and development of the beginning skaters. Too many skating organization lack the volunteers and expertise to recognize potential problems, understand the need, propose solutions, and take the steps to quickly respond.
Some progressive rink management
frequently talking to their clientele and are fully in touch with
skaters and parent's expectations. Every facility would be well served
by circulating a survey/questionnaire and conducting group discussions
(focus groups) to gain the
necessary data to plan and develop new programs for all levels of ISI
and USFS skaters.
The following examples of services
skaters, parents, coaches, judges, etc. may be interested in utilizing
if offered. The rate of participation would likely be high if offered
in conjunction with the ice rink. Some dedicated skaters may
participate in community college courses or privately operated
businesses within a reasonable driving distance of home, school,
and ice rink.
Instructions: please fill out
the questionnaire with the numerical score reflecting your interest in
making use of the services if offered at a reasonable cost.
This is not an exhaustive list. Examples may contain elements which in a large organization would be divided into smaller and more specific support and services.
The beginning skater and parents generally don't have any knowledge or expertise about ice skating and specially figure skating. Who is responsible for provide the necessary information for these new skaters to be successful.
In this fast changing world, your local
figure skating club is usually unlikely to see and respond to new
opportunities for the support and development of the USFS members
unless the directors have skaters who are participating in daily
practice sessions at the rink.
Skating rinks located in a mall will generally have easy access to restaurants and shops. Skating is a year-round activity at Ober's huge indoor ice arena. The 140' X 75' indoor ice arena is the centerpiece of Ober Gatlinburg's enclosed Mall.
The following internet links have been gleaned from personal communications
combined with information from public institutions and athletic organizations/
associations that have a web presence with information concerning team and
individual sports programs:
All materials are copy protected.
The limited use of the materials for education purposes is allowed providing
credit is given for the source of the materials.